When you contact us or book a repair, we may collect:
Your name
Phone number
Email address
Service address
Appliance details (brand, model, and issue description)
We also automatically collect technical information such as:
IP address
Browser type and device details
Pages visited and time spent on our website
Cookies may be used to improve your experience. You can disable cookies through your browser settings.
We use collected data to:
Schedule and complete repair services
Contact you about appointments and service updates
Improve our customer support and website experience
Send promotional offers (if you choose to receive them)
Maintain service records and warranty tracking
We follow strict security measures to protect your personal information.
All data is stored securely and accessed only by authorized personnel.
We never sell or trade your data to any third party.
Your information may be shared only when necessary:
With our certified technicians to complete your service
With trusted third-party tools for payment or analytics
When required by law or government authorities
We ensure every partner handles your data responsibly.
You may:
Request access to your stored information
Ask for corrections or updates
Opt out of marketing communications any time
Request data deletion (where legally permitted)
Contact us to exercise these rights using the details below.
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
Please review their policies before sharing information with them.
We retain your information only as long as needed to provide services or meet legal obligations.
When no longer required, data is securely deleted or anonymized.
This Privacy Policy may be updated from time to time.
The latest version will always be available on our website with the updated date shown above.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Dubai, United Arab Emirates
📧 info@uae-servicecenter.com
